We have an innovative approach to survey research methodology and are constantly pursuing best practice in this field.
To meet our clients’ needs, we have a specialist Qualitative Research Unit comprising skilled research professionals who undertake a wide range of qualitative and ‘mixed methods’ research and evaluation studies.
We have a substantial telephone interviewing infrastructure and capacity including a 135 station CATI station Call Centre and over 300 Call Centre staff.
We have the in-house capabilities to design and field high quality online surveys, with an appreciation of the design nuances required for accurate data collection and a positive respondent experience.
Our approach to mail out survyes involves adherence to best practice forms design standards, comprehensive testing, an enhanced appreciation of response maximisation and tailored data processing systems.
The Social Research Centre has developed a myriad of design and approach strategies to ensure optimal project management processes, data collection, linking, and analysis.
We build web enabled data systems. This involves custom designed web-based solutions for complex, multi-faceted data collections marrying survey data and administrative data across large and complex platforms.
We have extensive expertise in applying descriptive and multivariate data analysis techniques and presenting findings of complex analyses in an accessible manner.
We have been entrusted with some of the largest commercially tendered survey research contracts in Australia.
As leading longitudinal survey practitioners we have developed and refined procedures which support very high retention rates, superior data quality and exemplary data delivery standards.
We are the leading exponent of dual-frame telephone surveys in Australia (using landline and mobile phone sample frames) and have led the way in developing dual-frame surveying protocols.
We use our extensive research experience and a range of proven questionnaire design techniques to design survey instruments that best suit client needs, whilst attaining the best quality data.
We have undertaken many local-level population surveys across a range of topics. Through this we have developed and refined techniques to supported targeted local area telephone surveys.