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Victorian Student Satisfaction Survey
Research Areas
Education +
Knowledge
Project Status
If you have any queries or can’t find your personal survey invitation, please call the survey helpline on 1800 799 841.
Your thoughts of your government-subsidised training experience in 2023 – even if you did not complete your course – are important.
The survey only takes about 8 to 10 minutes.
Your feedback will be used to improve the quality of training for current and future students.
There are 20 prizes worth $500 or $1,000 to be won. The earlier you complete the survey, the better your chances of winning.
Partner
This research is being conducted for the Victorian Skills Authority, part of the Department of Jobs, Skills, Industry and Regions, by the Social Research Centre.
Aims + Outcomes
The Student Satisfaction Survey supports the delivery of quality vocational education and training in Victoria, by collecting information about student satisfaction and outcomes from government-subsidised training at a system, provider, and course level.
Taking part in this survey will help improve the quality of government-subsidised training for current and future students. Your participation in this survey is important.
Methods
The Student Satisfaction Survey is a census and invites all Victorian Vocational Education and Training (VET) students who had either completed or discontinued from vocational training in 2023 to participate.
Insight
25%
Master project template 2: insight 1. 25% of … say that … this is a test.
20%
Master project template 2: Of those who were a part in activities, around 1 in 5 were representing their town, city or state.
1 in 10
Master project template: An upward trend in student interest in x,y,z and 1 in 10 students mentioned that this was a sample insight.
Impact
ABC
Who is hiring for those with disabilities?
ABC
Who is hiring for those with disabilities?
ABC
Who is hiring for those with disabilities?
Reports
Name of report
An extended report title text will go here.
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Have you been contacted to participate?
Who participates?
The Student Satisfaction Survey invites all Victorian Vocational Education and Training (VET) students who had either completed or discontinued from accredited vocational training in 2023 to participate. Learners who undertook pre-accredited training in 2023 are also invited to participate in the survey. Eligible students and learners will be contacted by physical mail, email, SMS, and phone calls where applicable.
What are the benefits?
Through your participation and feedback, current and future students will benefit through the improvement of the quality of government-subsidised training, which means that Victorian students can achieve good outcomes after training, such as getting a new or better job.
How does it work?
If you are eligible for the survey, we will send you letters, emails, and/or SMSs containing a unique link to log in and complete your survey. This can be done on your smartphone, tablet, or PC.
FAQs
What is the survey about?
The Victoria Skills Authority (VSA) and the Department of Jobs, Skills, Industry and Regions (DJSIR) send the Student Satisfaction Survey to all Victorian students who completed or left early from government-funded vocational education and training (VET) in 2023.
The survey asks a range of questions, such as “Were you satisfied with your training?” and “Would you recommend your training provider?”
Why should I participate?
We would like to know what you thought of your vocational education and training. Your answers will improve the quality of VET in Victoria, which means that Victorian students can achieve good outcomes after training, such as getting a new or better job.
Completing this survey is voluntary. But the more students who respond the better as it helps to understand how Victoria’s VET system is performing.
How did you get my contact details?
Your training organisation is required to pass on your contact details in accordance with the Victorian VET Student Statistical Collection Guidelines. This information is sent to the Social Research Centre (SRC), who is conducting this survey on our behalf.
Contacting you for this project is consistent with the Victorian Government VET Student Enrolment Privacy Notice provided to you when you enrolled in your training. Contact details provided to the SRC will only be used to administer the survey.
What if I don’t think I did the training?
That’s OK – you may have undertaken similar training in 2023 to that shown on the email or letter that was sent to you. If so, you can complete the survey and be entered into the prize draws. If you want to make a complaint about your training or training organisation, contact the TAFE and Training Line on 131 823 or email: tafe.courseline@djsir.vic.gov.au
What if I don’t recognise the training provider?
That’s OK – sometimes training organisations change names, use different names for parts of their business, or they organise the training to be conducted by another training organisation. You can still complete the survey and be entered into the prize draws.
I only completed one or two subjects. Do you still want me to respond?
Yes. Your response to the survey is important, even if the course was only of a short duration (e.g., a one-day course provided by your workplace) or you only completed part of your course. All responses to the survey will be used to improve VET in Victoria and you will be entered into the prize draws.
Who is VSA?
The VSA is an Administrative Office of DJSIR established by the Victorian Government in July 2021. The VSA aims to support Victorian students to undertake vocational education that will help them find a job and help Victorian employers find workers with the skills they need.
General FAQs
Resources
Victorian Student Satisfaction Survey
Victorian Student Satisfaction Survey
Victorian Student Satisfaction Survey
How do we ensure privacy is protected?
When the survey closes, the SRC will link your survey responses with information about your course and training organisation. The data will be used for purposes consistent with the VET Student Enrolment Privacy Notice. Your information will be dealt with in accordance with the Public Records Act 1973 and the Privacy and Data Protection Act 2014 (Vic.).
In rare instances we may contact you or others if, through your responses, we think there is a serious threat to your health and safety or that of others. If you require assistance, help is available at:
Get in touch
Telephone: 1800 799 841
Email: ssat@srcentre.com.au