Frequently Asked Questions

Client: NSW Department of Education

Please click on the question below to reveal the answer.

Your participation is very important and will help us better understand the career and study aspirations of young people across New South Wales. The results of the survey will be used by the NSW Department of Education to better support current and future students and adequately prepare them for employment, further education and training.

The Social Research Centre Pty Ltd has been contracted to conduct the 2019 NSW School Leaver Survey on behalf of the NSW Department of Education.

You have been invited to participate in the research because our records show that you may have left or completed school in 2018. Your details have been provided by either the NSW Education Standards Authority or the NSW Department of Education for the purposes of this research. A letter was also sent to your home address letting you know about this survey.

Fieldwork for the survey will be conducted from 26 August until 20 October 2019. Students who completed Year 12 last year will have until 3 November to complete the survey.

You can complete the survey by going to and entering the login details provided in the letter you received. If you received an email, you can simply click the ‘take survey’ button in your email. If we have your mobile number, you might also receive an SMS from 0438 435 268 with a link to complete online. The Social Research Centre may also be following up via telephone with people who have not been able to complete the online survey. You may have received a call from 02 4038 9090.

If you have not left school, have returned to secondary studies or have left school to commence an International Baccalaureate, please contact the Social Research Centre (free hotline) on 1800 023 040 or email

The survey can be completed by phone or online via computer or mobile phone. If you are unable to complete the survey, or are unavailable for the duration of the survey period, we may ask a parent, guardian, carer or next of kin to answer these questions on your behalf.

The survey should take around 10 minutes to complete depending on your answers.

The survey is conducted in compliance with New South Wales privacy legislation, the Commonwealth Privacy Act and Australian Privacy Principles. Your answers will be held in the strictest confidence and under the Privacy Act all information provided will only be used for research purposes. The responses of everyone who participates in this survey will be combined for analysis. For information on the privacy policy of the Social Research Centre, please visit our Privacy page.

If you have any questions about the survey or would like to opt out, you can call the Social Research Centre (free hotline) on 1800 023 040 or