Frequently Asked Questions

General information about the National Workforce Census

(Please click on the headings below to reveal further information.)

The National Workforce Census is an important collection to help inform planning for the early childhood education and care sector and ensure that high quality early childhood services are provided to young children and their families.

The National Workforce Census will collect detailed information on provider/service usage, children with additional needs, access to preschool/kindergarten programmes and staff details including staff demographics, types of work, qualifications, experience, and current study.

The National Workforce Census includes all Child Care Subsidy (CCS) approved providers of child care, which includes:

  • Family day care services
  • Centre-based day care services
  • In-home care services
  • Outside school hours care services

In 2021, the National Workforce Census will also include dedicated and community preschools.

Yes, the 2021 National Workforce Census is mandatory for all Child Care Subsidy (CCS) approved child care providers under section 67FH of A New Tax System (Family Assistance) (Administration) Act 1999. It is therefore important to complete the National Workforce Census.

The National Workforce Census also includes dedicated preschools on a voluntary basis.

Registration for the National Workforce Census begins in February for services that run Vacation programs and in March for all other services.

You will be notified when registration has opened for your service/s and invited to complete registration online. You will be provided with a Login Code and asked to confirm your service details, including the email address of the key contact person who will complete the National Workforce Census.

Your key contact will then be emailed a reminder to log in and complete the National Workforce Census online during the reference week.

The National Workforce Census collects information relating to a seven day period or Reference Week.

The Reference Weeks are outlined in the table below:

Service type

Reference week

OHSC (Vacation Care)

12–18 April 2021

CBDC, IHC, FDC, OSHC, preschool

10 May–16 May 2021

The Department of Education, Skills and Employment has engaged the Social Research Centre to conduct the National Workforce Census.

The Social Research Centre is a dedicated social research company with specialist expertise in social, health and government research services that was contracted to collect and process the National Workforce Census. Further information is available on the Social Research Centre website.

All data and personal information collected as part of the National Workforce Census is confidential, in accordance with legislative requirements. No individual or business will be identifiable in publicly available data.

Information collected as part of the National Workforce Census is protected information under the A New Tax System (Family Assistance) (Administration) Act 1999 (Family Assistance Administration Act). This means that the Department, and its contractor, may only use or disclose that information in accordance with that Act.

The Department of Education, Skills and Employment, its employees, contractors and agents (collectively, the department) is subject to the Privacy Act 1988 (the Privacy Act) and to the requirements of the Australian Privacy Principles (APPs) contained in the Privacy Act.

Please see the department’s privacy policy for more information.

No, if the workers are not employed by the service then you do not need to include them.

No, you will not need to complete the Census twice. If you are a CCS approved Centre Based Day Care service that offers a preschool or kindergarten program, you only need to complete the Census once using the first registration log in code you received from the Social Research Centre. Details about the preschool or kindergarten component of your service are submitted in Section C of the Census.

In addition to our privacy policy, we may need to explain specific privacy practices in more detail at other times. In such circumstances we develop and provide separate privacy notices to describe how we will handle the personal information that we collect.

The 2021 National Workforce Census Privacy Notice explains the National Workforce Census data collection and how the Department will use and disclose the information provided.

The Privacy Notice is included as part of the initial registration letter sent to your service by the Social Research Centre. It can also be found here.

Some ways you can make this notice available to your staff are through staff newsletters and meetings, staff emails or staff notice boards.

Data from the National Workforce Census will be used for policy and planning, data analysis and statistical and research purposes. Data may also be combined with information from other organisations to improve programs, policies and outcomes for the early childhood workforce and young children.

Further information about how the Department will use and disclose the National Workforce Census data can be found in the further information about the uses can be found in the Privacy Notice.

If you have any questions about the National Workforce Census, please contact the National Workforce Census Helpline on 1800 800 996 (free call) or email nwc@srcentre.com.au

Regular updates on the National Workforce Census are available from this website.

Completing Registration

(Please click on the headings below to reveal further information.)

Registration for the National Workforce Census begins on the following dates:

Service type

Jurisdictions

Registration

Vacation Care All

15 February 2021

All services
(excludes vacation care)
All

15 March 2021

You will be notified when registration has opened for your service and invited to complete registration online. You will be provided with a Login Code and asked to confirm your service details, including the email address of the key contact person who will complete the National Workforce Census via this [page](http://insights.srcentre.com.au/mrIWeb/mrIWeb.dll?I.Project=SRC2486).

We encourage you to complete registration as early as possible; ideally within two weeks of being invited.

Your Login Code was included on the Registration letter sent to your service by the Social Research Centre.

If you have misplaced your Login Code, please contact the National Workforce Census Helpline on 1800 800 996 (free call) or Email nwc@srcentre.com.au

If you are no longer able to register for the National Workforce Census online please contact the National Workforce Census Helpline on 1800 800 996 (free call) or Email nwc@srcentre.com.au

Completion of the National Workforce Census

(Please click on the headings below to reveal further information.)

We encourage you to complete the National Workforce Census in the days immediately after the Reference Week; ideally within two weeks of the Reference Week.

Services that submit their National Workforce Census by the due date will be entered in a draw to win a $750 voucher for educational materials or equipment. There will be two vouchers awarded in each state and territory.

The National Workforce Census collects information relating to a seven day period or reference week.

The reference weeks are:

Service type

Reference week

OHSC (Vacation Care)

12–18 April 2021

All services (excludes vacation care)

10 May–16 May 2021

You can view a list of the items asked in the National Workforce Census and explanatory notes.

Your Login Code was included on the Registration letter and the National Workforce Census email sent to your service by the Social Research Centre.

If you have misplaced your Login Code, please contact the National Workforce Census Helpline on 1800 800 996 (free call) or Email: nwc@srcentre.com.au

Yes, if you are unable to finish the National Workforce Census in one sitting, your answers will be saved and you are able to re-enter and complete the National Workforce Census at a time that is more convenient.

If you have finished answering a question and need to stop, please ensure that you click ‘Save & Close’, this way your last response will be saved. Please do not simply close the browser as it will not save your responses.

Please note that you will need to enter a response for each question on the page before clicking ‘Save & Close’ to ensure all your responses will be saved.

In the first instance, please refer to the explanatory notes that accompany some questions for definitions and clarifications.

You can also view a list of the items asked in the National Workforce Census.

If the question does not have an accompanying explanatory note, or if you are still unsure about how to answer the question, please contact the National Workforce Census Helpline on 1800 800 996 (free call) or email nwc@srcentre.com.au