Survey of Recent Migrants to Australia - Final Survey 2021

Client: Department of Home Affairs

The Department of Home Affairs is conducting a follow-up to the 2020 survey. Invited participants completed a survey either online or over the phone at the end of 2020. This is the final survey.

The purpose of this final survey is to better understand migrant settlement experiences over the last 12 months. These include changes in your employment situation since the follow-up survey, satisfaction with life in Australia and participation in further education.

The Department has commissioned the Social Research Centre to conduct the interviews. Emails inviting you to participate in the follow-up survey will come from Calls to complete the survey will come from 03 8383 4955. If you receive a missed call from this number, it is in relation to the survey.

The final survey can be completed online or over the phone. You may click on the button below to complete the survey online (you will need the Login code found in the email or letter sent to you), otherwise you will be contacted on the phone number you provided in the last survey.

This survey includes questions about your partner (detailed in the box below). Please make this information available to your partner before you commence the survey.

For further information about the survey see the Department’s website and for an overview of some findings from the first survey, see here.

Please share the following information with your partner before commencing this survey.

The survey primarily focusses on collecting information about recent migrants (including new visa holders) to understand their experiences in migrating to Australia.

The survey also collects information on partners of recent migrants and/or new visa holders to understand experiences for this group of individuals. To do this, the survey will ask for some information about you. This can include personal information, such as employment status and income.

If you do not want this information to be collected in the survey, please let your partner know so they can skip these questions about you.

Thank you in advance for your participation.

Frequently Asked Questions

The survey will provide up-to-date information about recently arrived migrants or migrants who have recently been granted a permanent or provisional visa (that is, new visa holders), including their reason for coming to Australia, their experience of working in Australia, their education in Australia and overseas, and their level of English ability.

The results of the survey will be used to determine how effective the Department’s current policies are. The results will also help the Department understand how well migrants are settling into Australia and the types of issues migrants experience. Understanding these factors enables the Australian Government to provide better settlement services for migrants and to improve Australia’s Migration Program.

The Department is surveying recent Family and Skill stream migrants who have been granted a permanent residence visa or are on the path to permanent residence after being granted a provisional visa. Invited participants completed a survey at the end of 2020.

Yes. Any information you provide in this survey will be treated in the strictest confidence and will be used for statistical and research purposes only. It will not affect any other migration or citizenship applications you have with the Department. No individual names will be stored with survey results, provided to the Department, or identified in any published findings. See websites: Department of Home Affair’s privacy policy and Social Research Centre’s privacy policy.

Your personal information is protected by law, including the Privacy Act 1988. Important information about the collection, use and disclosure (to other agencies and third parties, including overseas entities) of your personal information, including sensitive information, is contained in our Privacy Notice (Form 1442i). Copies of the Privacy Notice are available at or at any departmental office. You should ensure that you read and understand the Privacy Notice Form 1442i.

The SRC is an independent social research company with specialist expertise in social, health and government research services. The SRC has been commissioned by the Department to conduct the Survey of Recent Migrants to Australia. The SRC has a proven track record of delivering high quality professional surveys for a range of government and not-for-profit sector organisations including the Department of Education, Skills and Employment and the Australian Institute of Family Studies.

If you have difficulties understanding English, another member of your household can assist you when answering the survey. The SRC also has interviewers who speak a range of other languages.

We would still like you to take part in the survey, as this is valuable information and the final survey does contain some questions we haven’t asked before.

To give you the best opportunity to participate, the survey will be run over several weeks. If you are away for longer than this, then it is unlikely that you’ll be able to take part.

For more information, please contact the Social Research Centre via telephone 1800 830 220 or email

(Mention reference number: 2716)

Calls to complete the follow-up survey will come from 0383834943.

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