Frequently Asked Questions

(Please click on the boxes below to reveal more information.)

The survey will provide up to date information about recently arrived migrants or migrants who have recently been granted a permanent or provisional visa (that is, new visa holders), including their reason for coming to Australia, their experience of working in Australia, their education in Australia and overseas, and their level of English ability.

The results of the survey will be used to determine how effective the Department's current policie are. The results will also help the Department understand how well migrants are settling into Australia and the types of issues migrants experience. Understanding these factors enables the Australian Government to provide better settlement services for migrants and to improve Australia’s Migration Program.

The Department is surveying recent Family and Skill stream migrants who have been granted a permanent residence visa or who are on the path to permanent residence after being granted a provisional visa.

Detailed information about the survey and initial results are available on the Department’s website

Any information you provide in this survey will be treated in the strictest confidence and will be used for statistical and research purposes only. It will not affect any other migration or citizenship applications you have with the Department. No individual names will be stored with survey result, provided to the Department, or identified in any published findings.

See websites: Department of Home Affair’s privacy policy and the Social Research Centre’s privacy policy.

Your personal information is protected by law, including the Privacy Act 1988. Important information about the collection, use and disclosure (to other agencies and third parties, including overseas entities) of your personal information, including sensitive information, is contained in our Privacy Notice (Form 1442i). Copies of the Privacy Notice are available at or at any departmental office. You should ensure that you read and understand the Privacy notice Form 1442i.

SRC is an independent social research company with specialist expertise in social, health and government research services. The SRC has been commissioned by the Department to conduct the Survey of Recent Migrants to Australia. The SRC has a proven track record of delivering high quality professional surveys for a range of government and not-for-profit sector organisations including the Department of Education, Skills and Employment and the Australian Institute of Family Studies.

If you have difficulties understanding English, another member of your household can assist you when answering the survey. The SRC also has interviewers who speak a range of other languages.

To give you the best opportunity to participate, the survey will be run over several weeks. If you are away for longer than this, then it is unlikely that you’ll be able to take part.

For more information, please contact the Social Research Centre via telephone 1800 830 220 or email (**mention reference number: 2714**)

Calls to complete the introductory survey will come from 0383834943.

For full details of the prize draw please see the terms and conditions.

Please share the following information with your partner before commencing this survey

Information for partners of recently arrived migrants and/or new visa holders

The survey primarily focusses on collecting information about recent migrants (including new visa holders) to understand their experiences in migrating to Australia. The survey also collects information on partners of recent migrants and/or new visa holders to understand experiences for this group of individuals.

To do this, the survey will ask for some information about you. This can include personal information, such as employment status and income.

Please note, all information collected will be de-identified and maintained in the strictest confidence.